Herald Sun‪.‬ 4+

The app has gotten better over time, however the latest incarnation could do with some improvements when viewing the “paper as published”. Too much screen real estate is lost because of the persistent header and footer, it would be nice to have an option to hide the header and footer as per the previous version where a single tap would hide/show header. Double tap opens the page at the top left, not where you tapped. Obviously if you doubled tapped on that spot that’s where you want the focus to be and not have to swipe to where you want to go. When reopening the “paper as published” it does not remember where you last left off, don’t really want to scroll through all the page’s again.

As I said, an improvement, so my star rating has gone up since my last review (quite a while ago now)

Since my last review HS responded to advise I could now return to downloading the paper and read without having the iPad connected to wifi constantly. However sometimes it downloads and most times it does not! It’s very difficult to select the download button as it’s so tiny! Most times when I reopen the app the downloaded paper has disappeared. Losing my patience. Not worth $30 a month! Don’t bother! More problems than it’s worth. The old app was so much better! Why did HS change what was not broken! The new upgrade has not improved the process at all!

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Have been a subscriber to the digital version of the Herald Sun for many years. Referred family and friends to subscribe. Was highly disappointed by the recent updates. You now need to constantly be connected to the internet to read through the HS. Previously you could download the paper in advance and were not required to be connected as you read through the content. This was particularly handy while travelling or being in an area where you cannot always be connected to the internet. I have spoken to a number of people who share the same opinion. I will definitely be reconsidering my subscription and am sure others will too!

App sadly for $29 a month doesn’t come close to a professional app. It has been around for years. It used to be brilliant easy to use a enjoyable experience. But sadly the last 5 or 6 months constantly crashes, freezes or comes up with page not found. Last month I cancelled my subscription as I had enough of the updated app. The subscription was meant to end on 28th of December another payment has come out and it had auto renewed. I attempted to phone Herald sun to inform them of problems with cancellation of subscription. They told me not there problem it’s apples fault and they receive no money from apple for app. They weren’t interested in app crashing or poor quality reviews for app. This is the first time in a decade that I have had a problem canceling a subscription from the Apple Store. I am hoping it’s some how my fault in my attempt to cancel app subscription . I have double checked and screen shot cancellation details. I am hopeful no more money will be deducted for this inferior app. Herald Sun is a major newspaper in Australia I am amazed that from looking at other reviews similar to mine that they don’t invest in a stable app.